Food Service Portal
We are proud to provide healthy, nutritious and tasty food for the students and teachers at Franklin West. Genuine Foods prepares wholesome, scratch-made meals with minimally processed, high quality, locally-sourced real food ingredients while following all CDC guidelines to make sure all staff and students are protected and safe.
You can feel confident using the Titan family portal as a secure, online system that allows you to manage your student’s account. Titan allows you to prepay your student’s meal account, view monthly menus, put limit on spending and view transaction histories.
Just follow these simple steps to get signed up and access your account.
Follow the instructions below to create your account.
Prepay your student’s meal account, view monthly menus and review transaction histories.
Order meals from the monthly menu of delicious options.
HOW TO SET UP YOUR STUDENT ACCOUNT
Click on the “Titan Family Portal” link below.
Sign up as a new user.
An email verification will be sent to the email address you registered with.
Click on + to link your student.
In the district search bar, you must enter “Genuine Foods” as the district to access and it will appear as “Genuine Foods, New York, New York.”
Fill in your student’s first name and last name. Fill in their date of birth following this format: 01/01/2001
Click “LINK” and the remaining balance should now show from the previous food service provider.
For an additional step-by-step guide for Titan account set up please click here
Please note:
Free & Reduced applications are processed solely by your school, so please direct all related questions to your school office.
DIETARY QUESTIONS?
If you have special dietary questions, or any other meal related questions, please contact Jason Williams of Genuine Foods at fwsu@genuinefoods.com. Let us know what we can do to help make your student a well-nourished one.
VIEW MENUS
We update our menus regularly so check back to see the delicious, nutritious meal we have planned for next month. Click below to see the current menus.
ABOUT GENUINE FOODS
Genuine Foods’ purpose is to improve the lives and livelihoods of people and communities so that their most vulnerable members can flourish.
GOOD FOOD DOES GOOD
We focus on fresh, scratch-made, culturally relevant food because we believe it has the power to transform the lives and livelihoods of people – not just their physical health, but their emotional and mental health. And our fresh meals nourish hungry people as well as provide living-wage jobs and careers in the communities we serve. The powerful outcome of combining good food, good business practices and good partnerships is how Good Food Does Good.
BETTER FOOD
There’s a notable difference between eating a frozen/pre-heated meal and eating a meal that was prepared from scratch. For students, higher quality food means they realize greater wellness value out of their meals, and are happier eating them.
NUTRITION EDUCATION PROGRAM
At Genuine Foods we believe that learning about good nutrition should start early to establish long term healthy habits. We create stimulating enrichment environments to keep the interest of the students throughout the year.
USDA Nondiscrimination Statement: In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.
This institution is an equal opportunity provider.