Built to create lasting impact

Serving food that nourishes people, strengthens communities, and unlocks potential

Who we are

Genuine Foods is the leading national purpose-driven food service company, turning everyday meals into memorable experiences through delicious, scratch-made dishes rooted in culinary excellence, health and wellness, and hospitality that goes beyond the plate.

Hospitality that goes beyond the plate

Jeff Mills
Founder and CEO

How it started

Our story begins with founder and CEO Jeff Mills, who left a celebrated career in hospitality and fine dining to serve as Director of Food and Nutrition Services for Washington, D.C. Public Schools. There, he uncovered widespread industry misconduct and led a dramatic transformation of the district’s dining program.

From heat-and-serve meals to one of the most celebrated scratch-cooked programs in the country. 

Roots and inspiration

Jeff’s passion for this work is rooted in family and food. Raised by his German grandmother and French grandfather, he grew up in a home where meals were an expression of love, connection, and joy. At the same time, Jeff depended on school meals — to this day, he remembers the smell of freshly prepared lasagna in his school cafeteria.

Meals were an expression of love, connection, and joy.

Transformational impact

After a successful career as a restaurateur, Jeff found his purpose when he became Director of Food and Nutrition Services for DC Public Schools. During his tenure, Jeff and his team significantly increased participation in school dining, and strengthened the program’s financial stability.

Jeff and his team brought meals to more than 44,000 mostly low-income students.

A belief that drives us

These experiences shaped his belief that food has the power to transform lives. As Jeff puts it: “My grandmother’s nourishment went beyond nutrition - it was love. I wanted to do that on a bigger scale.”

My grandmother’s nourishment went beyond nutrition - it was love. I wanted to do that on a bigger scale.

Staying true to our purpose

As we grow and expand, we stay true to our purpose in big and small ways. For us, every interaction is an opportunity to leave a lasting impact and unlock potential.

The evolution

Genuine Foods as an industry disruptor

  • High-quality food
  • Chef-driven
  • Scratch-made
  • Values-led
  • Focused on impact

Rising demand, national scale

  • Expansion to 15+ states nationwide
  • Expansion into new verticals

More than just higher quality meals

  • Redefining what food service can be
  • Deepening impact
  • Multiplying models

Explore careers at Genuine Foods

If you’re inspired by our mission and want to help shape the future of food service.

explore

The values

Leading with hospitality 

We treat every meal and every interaction as an opportunity to show care and respect. Our hospitality goes beyond the plate, creating welcoming dining experiences that make people feel seen, valued, and connected.

Serving with equity

We serve with equity at the center, prioritizing communities with the greatest need and those historically marginalized or impacted by poverty and health disparities.

Delivering real food

We commit to scratch cooking, fresh ingredients, and culturally relevant menus that meet diverse dietary needs and reflect the voices and preferences of the people we serve.

Sourcing with purpose

We reduce waste, source locally, and partner with community-based producers to strengthen local food economies. By using our scale intentionally, we help small businesses grow and communities thrive.

Partnering for impact

We co-create with every partner, treating their mission as our own. Through accountability, transparency, and open communication, we deliver tailored programs built for lasting impact.

Our leadership team

Jeff Mills

Chief Executive Officer

Paula Reichel

Chief Innovation Officer

Jenn Calloway

Chief Program Officer

Greg Rich

Senior Vice President, Operations

Aaron Desatnik

Senior Vice President, Strategy & People
Jeff Mills
Chief Executive Officer
First hospitality job:

At age 12, I delivered flyers for Jack’s Bakery in Bowling Green, the first place I ever had a bagel. I’d get a buttered bagel for 60 cents before going door to door. I got in trouble once for putting flyers in mailboxes instead of under doors.

A weird food combination you love:

Cheeseburger tacos with ground beef, ketchup, mustard, and pickles for crunch.

A food you could eat every day and never get sick of:

Oysters and all kinds of raw fish.

Favorite local restaurant or coffee shop:

Portland has such an incredible food scene that it’s hard to choose, but it’s probably a three-way tie between Eventide, The Shop, and Onggi, which is technically a ferment store and matcha bar.

Paula Reichel
Chief Innovation Officer
First hospitality job:

At 14, I started waitressing at my uncle’s Illinois pizza shop, Pizza House.

Dream dinner guest:

I would love to host dinner for/have a double date with Christopher Guest and Jaimie Lee Curtis.

A weird food combo you love:

Probably my go-to pizza order - pepperoni, pineapple, and jalapeno.

The meal you’d serve if you were hosting the Genuine Foods team at your house:

Chicken spiedies, salt potatoes, and a couple of beautiful composed salads (inspired by my love of and time in upstate NY).

Favorite local restaurant or coffee spot:

I don't get to eat out much anymore when I'm home, but when I do I keep coming back to San Pancho.

Jenn Calloway
Chief Program Officer
First hospitality job:

Waitress at my family’s restaurant.

Favorite meal to cook at home:

I have perfected my cornbread recipe. It’s adapted from my great grandmother’s recipe, I’ve made it gluten-free and instead of sugar I use Maine maple syrup.

A food you could eat every day and never get sick of:

Matcha

Favorite local restaurant:

Maine has many delicious places to eat. I’ll instead say that my favorite local
ingredient regardless of who is serving it is oysters!

Greg Rich
Senior Vice President, Operations
Favorite meal to cook at home:

I enjoy smoking chicken and ribs, but the real joy is being a short order
cook for my kids because they always want something different.

Hidden talent outside of work:

I used to buy and remodel houses while I lived in them and can do about
any skill needed from electrical, plumbing, tile, drywall etc.

A food you could eat every day and never get sick of:

Sushi

First dish you ever learned to cook:

Spaghetti & meatballs with Mom

Aaron Desatnik
Senior Vice President, Human Resources
First hospitality job:

Scooping cones and sundaes at East Coast Original Frozen Custard

Favorite local restaurant:

Sarma, a Middle Eastern Restaurant by Ana Sortun (their mezze and Jerusalem
bagels are the best)

Fun fact:

Met my spouse while working on a vegetable farm

Favorite hobby outside of work:

Tending a small hobby farm outside Boston

Let’s go beyond the plate, together

Fresh, scratch-made, culturally relevant meals and dining experiences that inspire connection and unlock potential.

844-436-3663
contact@genuinefoods.com
Terms & Privacy
© 2025 Genuine Food Lab, LLC | Boston, MA