PRIVACY POLICY & TERMS OF USE

1. Information We Collect

We may collect:

• Identifiers: name, surname, phone number, email address.
• Business info: business category, company details.
• Technical info: IP address, browser type, cookies, usage data.

We do not collect sensitive data (health, financial, government IDs) unless required by contract.

2. How We Use Information

We use personal information to:

• Provide and deliver food services.
• Respond to inquiries and support requests.
• Communicate about services, promotions, and updates (if opted in).
• Improve our website and offerings.
• Comply with legal obligations.

3. Sharing of Information

We do not sell or rent personal information. We may share information with:

• Service providers (payment processors, IT support, hosting).
• Business partners or institutions (schools, healthcare, senior living organizations).
• Authorities when required by law.

4. Your Privacy Choices

Under laws like CCPA/CPRA (California), CPA (Colorado), VCDPA (Virginia), CTDPA (Connecticut), UCPA (Utah), and TDPSA (Texas) you may have rights to:

• Access or request a copy of your information.
• Request deletion or correction of your information.
• Opt out of communications.

We do not sell or share personal information under these laws. If this changes, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” option.

To exercise rights:

contact@genuinefoods.com

68 Harrison Ave, Suite 605, PMB 69981, Boston, MA 02111

5. Cookies & Tracking

We may use cookies to enhance your experience and analyze usage. You can disable cookies in your browser.

6. Data Retention

We keep personal information only as long as needed for the purposes described or as required by law.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we serve schools, we comply with FERPA and COPPA through contractual agreements.

8. Security

We use reasonable technical and organizational safeguards, but no system is 100% secure.

9. Changes

We may update this Policy. Updates will be posted with a new effective date.

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Terms of Use‍

1. Eligibility

By using our website, you confirm you are at least 18 years old or authorized to act on behalf of your organization.

2. Services

Our website presents information about Genuine Foods. Specific services (menus, pricing, delivery) are subject to separate contracts with clients.

3. Website Use

You agree not to:

• Use the site unlawfully.
• Attempt unauthorized access.
• Submit false or harmful information.
• Copy or distribute content without permission.

4. Intellectual Property

All website content (text, images, menus, graphics, logos) is owned by Genuine Foods or its licensors. Use requires prior written consent.

5. Food & Nutrition Disclaimer

• Menu and nutrition information is provided for informational purposes only.
• We cannot guarantee menus are error-free or allergen-free.
• Clients must communicate allergies and dietary restrictions.
• Genuine Foods is not liable for adverse reactions to food unless otherwise agreed in writing.

6. Disclaimers

The website and content are provided “as is.”

We disclaim all warranties, including merchantability, fitness for purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages.
• Our liability is limited to obligations under signed client contracts.

8. Indemnification

You agree to indemnify and hold Genuine Foods harmless from claims, damages, or expenses arising from misuse of the site or violation of these Terms.

9. Third-Party Links

We are not responsible for the content, practices, or accuracy of third-party websites linked from our site.

10. Governing Law

These Terms are governed by the laws of the State of Massachusetts.

11. Changes

We may update these Terms at any time. Updates will be posted here with a new effective date. Continued use means you accept the updated Terms.

Contact Us

If you have questions about this Legal Notice, please contact us:

contact@genuinefoods.com

68 Harrison Ave, Suite 605, PMB 69981, Boston, MA 02111