Genuine Campus Dining - Privacy Policy

1. Information We Collect

The App does not require you to create an account or sign in to browse menus. We collect only limited, non-identifying information:

• Preference and feedback data. If you choose to complete the in-app preference questionnaire or rate a menu item or station, we collect your responses and ratings. These are associated with a randomly generated device identifier, not with your name or any personal account.
• Device identifier. The App generates a random identifier stored on your device so that your preferences and feedback are remembered on that device and to prevent duplicate submissions. This identifier is not linked to your real-world identity.
• Usage and diagnostic information. We may collect basic technical information such as app version, device type, operating system, and crash or error reports to maintain and improve the App.

We do NOT collect your name, email address, password, payment information, precise location, contacts, or photos. The App has no login, no ordering, and no payment features.

2. How We Use Information

We use the limited informationwe collect to:

• Display menus, nutrition, and allergen information for the school you select
• Remember your preferences and show relevant content on your device
• Understand which dishes and stations are popular so we can improve dining offerings
• Diagnose technical issues and improve App performance and reliability

3. How We Share Information

We do not sell your information. We share information only as follows:

• Service providers. We use trusted third-party services to host data and monitor errors (for example, our cloud database and analytics providers). They process information on our behalf under agreements that require them to protect it.
• Campus dining partners. We share aggregated, non-identifying feedback and preference trends with the dining program at your school to help improve the menu. This does not include information that identifies you.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or a valid governmental request.

4. Data Storage and Security

Information is stored using Supabase, a cloud database platform, with encryption in transit and at rest. We apply reasonable administrative and technical safeguards, including access controls and encrypted connections. No method of electronic storage is completely secure, but we work to protect the limited data the App collects.

5. Children’s Privacy

The App is intended for use by college and university students and campus communities. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Because the App collects only an anonymous device identifier and optional feedback — and no names, emails, or accounts — it does not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.

6. Your Choices

• You can use the App to browse menus without providing any feedback or completing the questionnaire.
• You can retake or change your preference responses at any time in the App.
• You can manage notification permissions through your device settings.
• Because feedback is tied only to a device identifier and not to an account, clearing the App’s data or reinstalling the App resets that identifier.

7. Data Retention

We retain preference and feedback data for as long as it is useful to operate and improve the App, and we may retain aggregated, non-identifying data indefinitely for analytics. We retain diagnostic data only as long as needed to maintain the App.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy and revise the effective date above. Your continued use of the App after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Genuine Foods
Email: privacy@genuinefoods.com

68 Harrison Ave, Suite 605, PMB 69981, Boston, MA 02111